FAQ & Contact

Absolutely. We have a User Guide, a booking guide, and equipment pages, so first-time visitors can use the facility with confidence.

You can book on よやクルPro or via Official LINE. See the "How to Book" page for the full flow.

We accept credit cards and PayPay. With PayPay, your booking is only complete after you return to よやクルPro.

The most common booking duration among our guests is 1 to 2 hours. We recommend 1.5 hours, and around 2 hours is reassuring for a first visit. See our time guide for details.

You can cancel from the booking details screen on よやクルPro. The steps are explained on the booking page. A cancellation fee may apply, so please also check our terms of use.

Your booking is complete once you see the confirmation screen, or receive the confirmation email or LINE message. If none of these arrive, check your booking status on the よやクルPro booking details screen.

We provide the equipment and supplies you need for washing. The sponges and microfibre towels are shared items, so if you are particular about them, we suggest bringing your own.

Yes, motorcycles are welcome. You can take your time in a calm, private space.

You can also do simple maintenance. A 100 V outlet is available and polishers are allowed. Please work safely and within the rules.

Our equipment guide explains how to use each item, with videos. If the pressure washer or air compressor is not working, you can check the symptoms on Customer Support.

There is no restroom on site, so please go before you arrive.

Yes, there is a vending machine.

There is a convenience store and a drugstore about a 5-minute walk away.